TERMS OF SERVICE – EMPORIA JEWELS

Welcome to Emporia Jewels. By visiting our website or placing an order, you agree to the following terms. Please read them carefully.

1. GENERAL
This website is operated by Emporia Jewels. Throughout these terms, "we", "us" and "our" refer to Emporia Jewels. By using this website, you confirm that you are at least 18 years old, or that you are using it under the supervision of a parent or guardian.

2. PRODUCTS
- Emporia Jewels sells artificial (fashion) jewellery. Our products are not made of real gold, silver or precious stones unless clearly stated in the product description.
- We try to display product colours and images as accurately as possible. Actual colours may vary slightly due to lighting and screen settings.
- All products are subject to availability. We may limit quantities or discontinue any product at any time.

3. PRICES
- All prices are in Pakistani Rupees (PKR).
- Prices and offers may change at any time without notice.
- If a product is listed at a wrong price due to an error, we may cancel the order and inform you.

4. ORDERS
- After you place an order, we may contact you by phone or WhatsApp to confirm it, especially for Cash on Delivery orders.
- We may refuse or cancel any order, for example in case of suspected fraud, incorrect details, a pricing error or stock unavailability. If you have already paid, a full refund will be issued.

5. PAYMENT
We accept Cash on Delivery and the other payment methods shown at checkout. For Cash on Delivery orders, please keep the exact amount ready at the time of delivery.

6. SHIPPING AND DELIVERY
Delivery times and charges are explained in our Shipping Policy. Delivery times are estimates and may be delayed by courier issues, weather, public holidays or other events outside our control.

7. RETURNS AND REFUNDS
Returns, exchanges and refunds are handled according to our Return and Refund Policy.

8. PRODUCT CARE
Artificial jewellery needs gentle care. Keep it away from water, perfume, sweat and chemicals, and store it in a dry place. Damage caused by misuse or improper care is not covered.

9. USE OF THE WEBSITE
You agree not to:
- Use the website for any illegal purpose
- Place fake orders or provide false information
- Copy, reproduce or misuse our content, images or brand name without permission
- Try to harm or disrupt the website or its security

10. INTELLECTUAL PROPERTY
All content on this website, including text, logos, images and design, belongs to Emporia Jewels or its content suppliers and may not be used without written permission.

11. LIMITATION OF LIABILITY
To the fullest extent allowed by law, Emporia Jewels is not responsible for any indirect or incidental loss arising from the use of our website or products. Our total liability for any order is limited to the amount paid for that order.

12. GOVERNING LAW
These terms are governed by the laws of Pakistan.

13. CHANGES TO THESE TERMS
We may update these Terms of Service at any time. Changes take effect as soon as they are posted on this page.

CONTACT US
Emporia Jewels
WhatsApp / Phone: 0370 4333779
Email: emporiajewels.official@gmail.com